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You are responsible for obtaining all necessary travel documents and for complying with Customs and Immigration requirements. Guest without proper travel documents will not be allowed to board the vessel and no refund of cruise fare will be given to any guest failing to bring such documentation.
Passports and Visas
In order to avoid problems at departure, we kindly ask you to carefully check the validity of your documents and to be in possession of what is required for the cruise. If any guest does not possess the required documentation they will be denied boarding their flight/cruise and cancellation penalties will be applied.
Passports - You must be in possession of a valid passport valid for at least six months after the date of your return and any visas (if required). Each child (including infants) must be in possession of its own passport. It is also important that name changes for newlywed wives must be notified to us immediately so that the name stated on the passport matches the name on the ticket. The names on cruise and eventual airline documents must be the same as those shown on passports. Any discrepancies (including nicknames and abbreviated names) may prevent travel and also make insurance policies invalid. If any guest does not possess the required documentation they will be denied boarding their cruise and cancellation penalties will be applied.
Please note - Passports may be retained by Costa staff on embarkation and withheld for the entire duration of the cruise so they can be presented to the various port authorities. Passports are then made available only when guests require them to go ashore.
Visa - It is strongly recommended to contact your local Consular Authority in order to ascertain visa requirements. If any guest does not possess the required documentation they will be denied boarding their cruise and cancellation penalties will be applied. We recommend that you check your visa requirements with your travel agent or the appropriate embassy at least two months prior to travel.
USA - To avoid any inconveniences at departure, please check the expiry date of your passport and that it is compliant with the new entry procedure for the United States. If you require assistance please contact your travel agency.
Applicable to all Visa Waiver Program Countries (Andorra, Australia, Austria, Belgium, Brunei, Denmark, Finland, France, Germany, Iceland, Ireland, Italy, Japan, Liechtenstein, Luxembourg, Monaco, the Netherlands, New Zealand, Norway, Portugal, San Marino, Singapore, Slovenia, Spain, Sweden, Switzerland, U.K.)
You must be in possession of a machine readable passport.
Each child must have their own machine readable passport: registration in the parents' passport will not be considered valid.
According to the rules provided by the “US Department of Homeland Security", which refer to the regulations of the Visa Waiver Program, Costa Cruises reminds you that:
1) Visitors who have a machine readable passport, which was issued or renewed before 26 October 2005, may enter the United States of America without a visa.
2) Visitors who have a machine readable passport, which was issued or renewed on or after 26 October 2005 and which has a digital photograph printed directly on the passport, may enter the United States of America without a visa.
3) Visitors who have a machine readable passport, which was issued or renewed on or after 26 October 2006, require integrated chip with information from the data page (e-passport). Visitors whose passports do not meet these requirements will be required to obtain a visa to travel to the United States.
Effective January 12, 2009 all nationals or citizens of VWP countries (Andorra, Australia, Austria, Belgium, Brunei, Denmark, Finland, France, Germany, Iceland, Ireland, Italy, Japan, Liechtenstein, Luxembourg, Monaco, the Netherlands, New Zealand, Norway, Portugal, San Marino, Singapore, Slovenia, Spain, Sweden, Switzerland, and the United Kingdom) who plan to travel to the United States for temporary business or pleasure under the VWP will be required to receive an electronic travel authorization through ESTA prior to boarding a U.S.-bound airplane or vessel. Guests, no less than 72 hours prior to travel, have to log onto the ESTA Web site at https://esta.cbp.dhs.gov and complete an on-line application.
All guests who are in possession of a valid passport that was issued prior to the introduction of the machine-readable passports, or passports that do no meet the above requirements,or not part of the Visa Waiver Program (VWP), require a non-immigrant entry visa for the United States. This requirement is also applicable to children.In any case, all guests who are already in possession of a passport are requested to check their documentation with their travel agent or national authorities.
Asia - For India a Tourist Visa Multiple Entry is required: this visa is not obtainable on board, so our Guests must get it in advance before departure, contacting the Indian Consular Authority.
For China a multiple (valid for at least 2 entries) Tourist Visa is required : this Visa is not obtainable on board, so our Guests must get it in advance before departure, contacting China Consular authority.
For Sanya (China) only, turist transit Visa is required: Costa will take care of the necessary formalities to obtain it upon arrival in the country. You will be charged onboard for the relevant cost.
For cruises calling Singapore infant photo is required if included in parent's passport. Please double check contacting the Singapore Consular Authorities to see if you are amongst those nationalities which require a Tourist Visa.
For Vietnam a Transit Visa is required: Costa will take care of the necessary formalities to obtain it upon arrival in the country.
You will be charged onboard for the relevant cost. However, should this situation alter, Guests will be advised at the earliest possible opportunity.
Dubai and the Emirates - for cruises to and from Dubai and the Emirates it is required to hold a passport valid for at least three months after the date of your return home.However, should this situation alter, Guests will be advised at the earliest possible opportunity. Please double check contacting the Dubai and Emirates Consular Authorities to see if you are amongst those nationalities which require a Tourist Visa.
Mauritius and Indian Ocean - for all cruises to and from Mauritius and Indian Ocean guests require a passport valid for at least six months beyond period of intended stay. Please double check contacting the Mauritius Consular Authorities to see if you are amongst those nationalities which require a Tourist Visa.
For Kenya and Madagascar a Transit Visa is requested: Costa will take care of the necessary formalities to obtain it upon arrival in the country. You will be charged onboard for the relevant cost. However, should this situation alter, guests will be advised at the earliest possible opportunity.
Egypt - For all cruises to and from Egypt, a passport valid for at least 6 months after the ending date of the cruise is required.
Travel documents
After buying your cruise, you will receive the following documents through your Travel Agent:
Cruise ticket
Boarding form
Baggage tags
Flight tickets (where applicable)
List of purchased services
In these travel documents you will also find personalised information on your cruise such as information about documents and visas, how to get to the embarkation port, car parking, garage services and emergency telephone numbers.
You will be sent your travel documents about three weeks before departure as long as your final payment has been made. For further information about modality and timing of sending your travel documents, please contact your Travel Agency.
Moreover logging in the website www.costacruise.com.au with your name, surname and booking reference number, you will enter the personalized section of the website where you’ll find:
- Booking memo including all purchased services
- Booking Conditions
- Holiday Insurance
- Online booked services
- Tour Order Form (to be filled only if you did not book excursions online)
- Form to allow Costa to charge your credit card for your onboard expenses
- Information about how to reach the port
- Information about car parking in the port
- Other useful information
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