How do I accumulate CostaClub points?
On each new Costa cruise you take, you will be credited with new points, which are added to the points you already have:
The calculation of points depends on:
• the total number of days of the cruise
• your expenses while on board
Remember that:
• every day of a cruise is worth 100 points
• every 60 USD spent on board - excluding any fractions of that amount - and registered on your onboard personal cruise card is worth 40 points.
Not included in the calculation of points are expenses paid for on board by the member but registered on the personal cruise card of a different person, even if they share the same cabin.
How are my points credited to me on my CostaClub Membership Card?
Points are added automatically 30 days after the end of every cruise.
How can I find out how many points have been credited to my CostaClub Membership Card?
There is one way you can find out :
Write to costaclubpao@costa.it, quoting your CostaClub Membership Number.
If you think that you are entitled to more points than have been credited to your account, you must inform CostaClub. How?
Send us the following documents, together with your full name and CostaClub Membership Number:
- copy of statement of onboard expenses, in the case of failure to credit points for onboard purchases
- copies of cruise tickets for failure to credit cruise points.
Send them to us either
- by fax to +86 21 3881 4634
- by post to Costa Crrociere S.p.A., Pacific Asia Operations, Suite 2601 - 2603, Shui On Centre, 6 - 8 Harbour Road, Wan Chai, Hong Kong, China.
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