WIFI / INTERNET POINT GUEST RATES ( subject to changes ):
Pay per use (rate per minute): Euro 0.25
- Social Day (24 hrs)
- Social Cruise (for the length of the cruise)
- Volume Packages (250MB, 500MB, 3GB)
Please note that onboard systems on all ships support 3G technology. Data costs while roaming on a mobile network can be very heavy
. Be sure to contact your cell phone provider to learn these rates before your cruise. We recommend that you seek to avoid the unwanted costs associated with data downloads (disable automatic downloads and automatic software updates). The prices are different from what you pay locally and are not included
in the 'bundle' packages.
Sensitivity to the satellite signal – The satellite signal fluctuates by nature; iPads/Smartphones are more sensitive to this fluctuation that will likely go unnoticed on other devices but occasionally interrupt your Internet session on the iPad/Smartphones.
Ship Internet access is not guaranteed to be available at all times due to the nature of satellite communications, which are subject to disruption from weather conditions and physical obstructions (mountains in the Fjords, military ports in the vicinity, etc…). Also, Internet access via satellite is significantly slower than high‐speed connections on shore: the signal travels in a similar manner but has to go much greater distances from the ship to a satellite, then from the satellite to the shore, and vice versa. It’s understandable why the experience is slower and not always 100% guaranteed
On the other vessels the only option for accessing the Internet on board via your iPad/Smartphones is WiFi.
Stay Connected! Download the new App “MyCosta Mobile”! Simple, handy, unlimited and totally free of charge! Download the App, log-in to start chat and talk with family & friends onboard! My Costa Mobile is available on the App Store
(iOS 5.0 and upper) and on Google Play Store
(version 2.3 and upper)
You pay nothing to texts to others on the ship with the same app. You can also place unlimited calls to others on the ship and use it to call staterooms or onboard Services, such as the Shore Excursions desk. Once you are onboard, activate your wi-fi, and you can immediately start making calls and chatting with other friends and guests onboard who have the “MyCosta Mobile” App. Simply select “Call” or “Chat” and either dial the number of your friends or check if friends are available in the “Contacts” list.
“MyCosta Mobile” App currently does not support calls to or from phones that are not on the ship and it works on board the ship only. Stay tuned! Costa will soon announce more functionalities and upgrades.
The ship is equipped with a telephone system
that allows you to make direct-dial phone calls from the privacy of your cabin while at sea. Satellite Calls will be billed to your shipboard account. (Rate: USD 7.95 per minute). Should someone wish to reach you while you are at sea and your mobile is not on, they can call the Satellite number available on the website or in the Catalogues and reach the on board Guest Service, which will forward the call to your cabin.
In addition, the ship offers an onboard GSM mobile phone network
that allows you to send and receive calls on your mobile phones while the ship is at sea (international roaming must be activated).
Costa has agreements with TELENOR a Maritime GSM provider.
The Ship’s GSM service will automatically shut down when the ship is entering port, and turn on again when the ship is at least 2 nautical miles at sea. When connected to the Ship’s GSM service phones will either display the “name of the ship”, "901.12" or "TELENOR MARITIME / MCP" (for MCP) or “TIM@SEA”, or “901 26” or “NOR 26” (for Telecom). At sea, you can use your own cell phone just as you would on land. Available from most cell phone carriers including AT&T, and the major European and worldwide providers, this service is accessible in staterooms as well.
Cell phones are a particularly easy way to rack up expensive charges very quickly, as the caller is essentially billed by two companies. Usage rates and international roaming rates vary as you travel. If you're looking to minimize costs, beware of incoming text messages. Data costs while roaming on a mobile network can be very heavy. Be sure to contact your cell phone provider to learn these rates before your cruise. We recommend that you seek to avoid the unwanted costs associated with data downloads. The prices are different from what you pay locally and are not included in most standard 'bundle' packages.
Please contact the Front Office for details if you wish to send or receive a fax. A nominal fee applies. Additional information can be found on board the ship in your stateroom information directory.